How-to-Contact-Hulu-Customer-Service

authorPosted : John Doe

February 13, 2024

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How Do I Contact Hulu Customer Service

In some instances, many users are wondering about Hulu customer service because while using the app they face various problems and want to reach Hulu to resolve their problems.

It could be technical support, account activation, billing issues, and more. If you’re the one who is facing these kinds of problems, you must contact Hulu directly. There are various ways available through which you can reach Hulu support including phone, email, live chat, Hulubot, etc.

The easiest way to reach Hulu customer service is by phone. Call the Hulu customer service phone number at 1-888-265-6650 and talk directly to a live technical agent. They are available on-call 24/7 to help users with their problems. To get more details, read the entire blog!

Reasons to contact Hulu Customer Service

Several reasons are showing why people need to contact Hulu customer service. Some of the popular ones are prescribed below:

  • Connection issues
  • Dispute a charge
  • Billing Questions
  • Technical glitches
  • Video not showing properly etc.

How do I contact Hulu Customer Service by phone?

Follow the below steps to contact Hulu support by phone:

  1. Login to your Hulu account online
  1. Navigate to the phone contact page

Once done, hit the “Get In Touch” button. After that, go to the Phone tab.

  1. Using the dropdown menu, choose your issue 

Respond to the “My question/issue is related to…” using the dropdown menu. If the second dropdown menu appears, choose the response that best describes your problem. Thus, follow the same process for any other dropdown menus.

  • The topics that appear in the first dropdown menu are “Setting up and logging in”, “Getting started with Hulu”, “TV and movie availability”, etc.
  • Some topics have a third menu asking about the kind of device you’re using.
  1. Describe your problem clearly 

Once you have chosen the issue, explain it clearly in the provided box. Mention at least 30 characters in your description.

  • It’s advised not to use more than 255 characters for your description.
  1. Submit your response to see the phone number 

Once you enter all the information, hit the “Submit” button. After that, you’ll be redirected to a screen saying “We’re here to help” and showing a phone number through which you can call Hulu for assistance.

  • Hulu’s customer service telephone number is 1-888-265-6650.
  • Follow the process through your account to ensure that you’ve reached an active number with the shortest wait time.
  1. Enter your number if you’d prefer a call back instead of waiting on hold. 

If the wait time is too long, you can enter your phone number and the representative will call you back. An agent will call you at this number as early as possible.

  • Avoid entering the +1 country code in the US. Simply, enter your 3-digit area code and 7-digit direct number.
  • Keep an eye on your phone. You won’t be able to recognize the phone number on your caller ID but pick it up anyway because it comes from Hulu.

How do I contact Hulu Customer Service by Chat?

Another way to reach Hulu is by going to the https://help.hulu.com/s/ and following the instructions:

  1. Sign in to your account
  2. Hit the “Get in Touch” button
  3. Now, pick the “Chat” option
  4. Here, enter information related to your query
  5. Next, choose the relevant topic
  6. After that, enter a short description
  7. Lastly, click the “Start Hulu Live Chat” option

After requesting a live chat, the support team of Hulu will connect with you as quickly as possible. Type your issue or question on the Hulu live chat box.

How to Contact Hulu support by email?

If you want to reach Hulu by email, you will get various email addresses. Note that each department has its email address. If you’re facing problems related to privacy, you can use the privacy@hulu.com address to send an email. To get information about media, use the media@hulu.com email. Last but not least, send your request to legal@hulu.com if you encounter any legal issues.

Other ways to reach Hulu

Office Address

Hulu, LLC

2nd Floor, 2500 Broadway

Santa Monica, CA 90404

Hulu service on Twitter

If you have a Twitter account, you can reach Hulu customer service at “@hulu_support”.

Chat With Hulubot

Using this option, one can solve some basic questions like how to use favorite shows. However, it is an automated response system so to use this service, log in to your account as you do to begin the live chat. Click the “Chat with Hulubot” option. Once done, a new window appears where you can ask your questions and the bot will respond to you with the possible solutions. This option is beneficial for those who are facing account-related problems.

Is Hulu customer service 24 hours?

No, Hulu customer service is not available 24 hours a day. The support team works during standard business hours. If you need help from the Hulu support team, contact them during their working hours. Usually, they are available from Monday to Friday between 9 am to 5 pm.

You must verify their current hours of operation on Hulu’s official website or through their contact information. If you need immediate assistance from the support team outside these hours, you can visit the Hulu online help center and community forums.

The Final Verdict

Above, I have mentioned various ways that let you know how to contact Hulu customer service easily. These are phone, call, email, social media, etc. The phone is the best option to reach Hulu and fix all your queries easily and effectively. If you find this blog helpful, share your experience with others.

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