How do I contact Instagram support?

Posted : John Doe

May 16, 2022

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How Do I Contact Instagram Support Quickly

Hardly anyone is unfamiliar with Instagram. Businesses and average individuals alike use it to share all kinds of images with the world. But if an unexpected issue arises, it is crucial to contact customer service. Many people ask how do I contact Instagram support when faced with a problem.

You can use the Help Center or the official support number to chat with a customer care rep. You can also get help through Instagram or just shake your phone if you encounter any bugs.

In this post, we will explain to you the most reliable ways of contacting Instagram support directly.

1. Get Instagram Support from the Help Center

Instagram Help Center provides stepwise resolutions for various common IG issues. You can use it to deal with problems related to spam, privacy, abusive comments, and copyright infringement, among other problems.

Note that the Help Center will not give you any kind of support chat or live support. It is just a resource containing various help guides. But you can use it to submit a report about your problem.

  1. Navigate to help.instagram.com on a browser.
  2. This page will provide you with the policies and guidelines of Instagram and help you with a particular problem.
  3. Tap the ‘Policies and Reporting’ section. It is present on the Help Center’s menu on the lower end.
  4. Now, tap ‘How to report things.’
  5. You will see a list of circumstances where reporting is necessary.
  6. In the ‘How to report things’ page, review the various situations. These situations are categorized into three groups.
  7. The first lists the methods to report inappropriate content, the second lists methods to report theft of intellectual property, and the third section lists certain reports you can submit.
  8. Tap the option that resembles your circumstance.
  9. Tap the link to submit your report in the text. This text may not be available in every situation.
  10. Now, enter the relevant information in the form and tap ‘Send.’
  11. Expect to get your problem resolved within a week.

2. Use Instagram Support Phone Number

There is no direct Instagram support number to contact support. You can only find two support numbers of Meta, which owns Instagram. These include 650-308-7300 and 650-543-4800.

However, you’ll be prompted to seek online support when you call these numbers. You will receive a message asking you to visit Instagram’s Help Center to get support.

3. Report a Problem to Instagram

Many users encounter issues while using the Instagram app. The platform has a ‘Report a Problem’ feature, which you can use to get help.

  1. On your Instagram account, tap the ‘Menu’ icon. It is at the right part of the profile page.
  2. Now, tap ‘Help.’
  3. Next, touch ‘Report a Problem.’
  4. Explain it clearly to get the needed support.

POINT TO NOTE: An easy way to report a problem to Instagram is by shaking your phone. This will trigger the Report a Problem window, and it will feature a screenshot from the time you started shaking your phone.

4. How to Report Inappropriate Content to Instagram

If you have problems with a particular comment, a user, or a post on Instagram, you can report that. Use these steps to report such content to IG.

  1. Go to that account, post, or comment that you want to report.
  2. Now, hit the three-dot menu.
  3. After that, choose the ‘Report’ option from the menu.
  4. If you are unsure whether the post is really offensive, go through the community guidelines of Instagram. Here’s an overview of the community guidelines.
  • Instagram does not allow sharing content to which users do not own the rights.
  • Instagram guidelines also forbid posting pictures with nudity. But this does not hold true for some exceptions. These include nudities in sculptures and paintings, breastfeeding, and pictures showing post-mastectomy scarring.
  • Instagram removes content that stimulates violence. It also removes content that poses a threat to individuals or contains hate speech.
  • This platform does not support posts that provide services related to drugs, firearms, or sex.
  • The platform takes down content that appears to glorify self-injury, such as those related to eating disorders.
  • Any photo or video featuring violence will also be removed. Certain exceptions are there only for images related to news events.

Summing up

Contacting Instagram support is not difficult. You just need to know the various routes you can take. Using the Help Center to report the problem is the ideal way to solve your issue. Let us know in the comments below if you were able to get help from Instagram through the options mentioned above.

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Frequently Asked Questions

You can contact Instagram support through the Help Center in the settings section of your account. If you want to get support through the website, go to help.instagram.com. Here, tap on your profile and then ‘Settings.’ Tap ‘Help’ and then choose an issue on the dashboard.

The best way to contact Instagram directly is by using the Help Center on the app or the website. You can also report a problem quickly by shaking your phone when Instagram is open.

If you cannot get into your Instagram account, send yourself an email to reset the password. Check the accuracy of your phone number and email address in your account settings. You may also try reinstalling the application and then logging in again with the correct credentials.

Try logging into your Instagram app. If you see the frozen account message, touch the ‘Learn more’ button. Now, adhere to the instructions that Instagram gives to unfreeze your account.

Instagram freezes your account temporarily. This time window can be anywhere from 24 to 48 hours. The time period also depends on the specific actions that cause IG to ban your account.

Instagram can suspend your account because of various reasons. The most common ones include hate speech, abuse, bullying, and mass following or unfollowing. Instagram can also suspend your account if it suspects that you buy followers or likes.

No, Instagram does not offer a live chat feature. They used to do it earlier, but it has been discontinued in the app now.

You must contact Instagram within 30 days from the time that your account has been hacked. If you submit a request within this time, it will help you recover your account. You can also reset your password if your account has been compromised.

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